New research reveals 75 percent of customers still favour live agent support for customer service vs 25 percent self-service and chatbots






New research reveals 75 percent of customers still favour live agent support for customer service vs 25 percent self-service and chatbots - TheMarketingblog http://bit.ly/2EbJI2X 



Attachment

Comments

Post a Comment

Popular posts from this blog

Movers and Groovers : Former Marketing Week journalist Mindi Chahal joins Acuity PR as Content Editor

Acuity, a b2b PR and content agency specialising in the creative, media, marketing and technology sectors, has appointed former Marketing Week journalist Mindi Chahal as Content Editor. Chahal brings more than seven years content and writing experience to the role. The newly created position demonstrates the growing value of content for clients of Acuity and [more ] http://bit.ly/2udJ2F1
Read more