Customer service skills: What does it take to make a great contact centre manger?


Contact centres act as the frontline for many businesses. They are the point of contact where customers and companies meet to resolve issues and buy products and services. Operating at their best, contact centres play a fundamental part in creating a positive customer experience. At their worst, they can inflict irreparable damage that the business [more ]
http://bit.ly/2g2Q8Gd
Post a Comment

Popular posts from this blog