Reviving the customer loyalty experience for the Mass Affluent Consumer


The Mass Affluent is an important customer sector within the travel loyalty industry – so why is it that so many Mass Affluent members seem short-changed and disengaged by their current programmes? James Berry, E-commerce Director at Collinson Latitude, a *Collinson Group company, explains why and how travel brands can look to revive their loyalty [more ]
http://bit.ly/2cC6mWQ

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