American Public Media Group uses NewVoiceMedia to dial up service quality with dynamic call routing


NewVoiceMedia, a leading provider of cloud technology that helps businesses sell more, serve better and grow faster, today announced a new contract with American Public Media Group (APMG), a premier producer and distributor of public radio programming. APMG has deployed ContactWorld for Service, NewVoiceMedia’s customer communications platform, to enhance its customer experience. As an organisation [more ]
http://bit.ly/2b6A4hG

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