Brands with active social presence ‘more human’, Trustpilot research reveals


Social media platforms provide businesses with a huge opportunity to improve consumer trust, according to new research by Trustpilot, the global online reviews platform. Over a quarter of respondents (29%) say brands that are active on social media are more “human”, meaning they appear more approachable and helpful by having real conversations with customers online. [more ]
http://bit.ly/29Za8Xv

Comments

Popular posts from this blog

Your story needs to be upfront in as many social media sites as possible

Movers and Groovers : Former Marketing Week journalist Mindi Chahal joins Acuity PR as Content Editor