71% of B2B at risk, according to Gallup study


A multiyear research study by Gallup — based on 108,989 respondents, 19,093 business units and the analysis from measuring the engagement of nearly 18 million customers — has revealed that B2B companies are at risk of losing two-thirds of their customer base. These companies are failing their clients through low levels of customer engagement and [more ]
http://bit.ly/1PZaEUC

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