Xerox Survey Finds Growing Number of Consumers Believe Media Services Will Be Free by 2025
Consumers also predict the Internet will become a ‘basic human right’ A new Xerox ‘State of Customer Service in 2015’ survey reveals that almost half (49%) of consumers believe that they will not have to pay for their media services by 2025 – regardless if they prefer traditional media (48%) such as film, TV, music, radio, [more ]
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