Hollywood & the Candidate Experience Mapping by Bryan Adams, CEO & Founder, Ph.Creative
Bryan Adams, CEO & Founder, Ph.Creative In 2014, Virgin lost 7,500 customers as a result of direct candidate rejection or poor candidate experience. Through market research and analysis we were able to put a price on this figure: 7,500 lost customers translated to roughly £4.4m in lost revenue. The question remains: what can brands do [more ]
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